Privacy Policy
Brighten A Heart respects privacy. This Privacy Policy explains how information is collected, used, and shared when visiting this website, making a donation, signing up for updates, registering for an event, volunteering, or contacting Brighten A Heart.
Website hosting and donation processing
This website is hosted on Squarespace. Donations are processed through Givebutter.
For transparency, the policies for these providers are linked here:
Squarespace: Privacy Policy and Terms of Service
Givebutter: Privacy Policy and Online Terms of Use
Squarespace may collect certain information from visitors to websites hosted on its services according to Squarespace policies.
Givebutter uses secure processors to handle payment transactions. Payment data is handled by PCI-compliant third parties, not stored on Givebutter servers. Brighten A Heart does not store full payment card details on this website.
Information collected
Depending on how the website is used, the following information may be collected:
Information provided by visitors
Name, email address, phone number, mailing address, and any message submitted through forms
Volunteer or event information submitted through forms
Donation receipt details such as donation amount and dedication details, if provided
Website usage information
Information may be collected automatically, such as IP address, device type, browser type, pages visited, and general site activity.
How information is used
Information may be used to:
Process donations and send donation confirmations or receipts
Respond to messages and requests
Send updates to individuals who opt in, with the option to unsubscribe at any time
Plan and manage events, volunteer activities, and outreach
Improve website content, functionality, and user experience
Maintain safety, prevent fraud, and comply with legal obligations
Donations and sensitive information
Please do not include any medical or patient information in donation notes, contact forms, or messages submitted through this website.
What Brighten A Heart does not do
Brighten A Heart does not sell personal information.
Brighten A Heart does not share donor contact information with other organizations for their marketing.
How information is shared
Information may be shared with trusted service providers that support operations, including Squarespace for website hosting and Givebutter for donation processing. Service providers are expected to protect information and use it only for the services provided.
Information may also be shared if required by law, to protect rights and safety, or to prevent fraud.
Patient privacy and HIPAA
Patient privacy is taken seriously for patients of all ages. Brighten A Heart comfort care totes are distributed through healthcare facilities such as hospitals, nursing homes, and hospice programs. Brighten A Heart does not request or collect patient medical information through this website, and patient specific personal health information should not be submitted through website forms.
If sensitive medical information is submitted in error, please contact Brighten A Heart and removal will be addressed as quickly as possible.
Photos, stories, and social media
Brighten A Heart may share photos, videos, and stories of community work on this website and on social media, including Facebook and Instagram.
Signed permission, a release form, is required before posting identifiable photos or videos of any person, including minors. Requests to remove an image that includes an identifiable individual will be reviewed and addressed with reasonable efforts.
Cookies and similar technologies
This website and service providers may use cookies and similar technologies to remember preferences, understand site traffic, and improve functionality. Cookie settings can be controlled through the visitor’s browser.
Children’s privacy
This website is intended for a general audience. Brighten A Heart does not knowingly collect personal information from children under 13 without parent or guardian consent. If a child’s personal information is believed to have been submitted, please contact Brighten A Heart and deletion will be handled.
Security
Reasonable steps are taken to protect information. No method of transmission or storage is 100 percent secure, and absolute security cannot be guaranteed.
Choices and requests
Requests to access, correct, or delete personal information may be sent to Brighten A Heart using the contact details below. Individuals may unsubscribe from emails at any time using the unsubscribe link.
Changes to this policy
This Privacy Policy may be updated from time to time. Updates will be posted on this page with a new Last updated date.
Contact
Brighten A Heart
Email: info@brightenaheart.org
Mailing address: PO BOX 750933 Las Vegas, NV 89136